Frequently Asked Questions

About

What is SmartPath?

SmartPath is the leading provider of comprehensive financial education solutions in the country. We offer daily educational classes, one-on-one coaching, and digital tools that empower individuals on their journey to financial freedom.

What’s the difference between SmartPath and other financial wellness resources?

Financial resources from a retirement advisor or other vendor tend to focus on retirement plan management and cross-selling additional products. In contrast, SmartPath is an unbiased, fiduciary entity that provides holistic financial education to participants and helps them make choices that will lead to lifelong financial wellness.

How it works

What information does SmartPath need to implement the program?

At kick-off, you’ll provide us with an employee eligibility file. From there, our system will integrate your employee information and segment your population. Automated emails will be sent at an agreed-upon cadence to keep employees informed about upcoming classes and make other important announcements.

How is participant information kept private?

SmartPath is SOC2 compliant and keeps all participant information confidential. extensive data security practices and those practices are audited annually by a 3rd party. We use high-level encryption, authentication practices, and extensive training to keep data secure. Reporting back to the organization is done in aggregate to protect participant confidentiality.

How can we pay for SmartPath?

Organizations can pay for SmartPath with plan assets, wellness dollars, or department budgets. Annual contract or discounted multi-year contract options are available.

Will my organization receive any data about participants?

Yes. Your dedicated account manager will provide you with quarterly engagement reports that show how your participants are engaging and give you an overall snapshot of your organization’s financial wellness.

Class Content

What types of classes do you offer?

Life is complicated. Our financial education is exceedingly broad, speaking to every stage of life, but also deliberately incisive, providing practical guidance for individual decision-making. We design classes that answer the nitty gritty questions about planning for life, children, vacations, taxes, surprise medical bills, buying a new house, retirement, and everything in between.

Can we use SmartPath to help employees make Annual Enrollment decisions?

Yes! SmartPath educates employees on how to maximize their benefits around open enrollment. In addition, we can design a custom class for your population and/or redirect your employees to a benefits page embedded in our platform, making it easy for them to see what’s available and enroll.

Will SmartPath try to sell the user anything?

Nope! We don’t sell any financial products or services. Our only goal is to educate and help our clients take action that leads to positive financial change.